Whitepapers
Staffing Contingent staffing in a tough economy
Is using contingent staffing in this tough economy a benefit to our clients?
Training E-Learning Strategies Part VII
From Analysis Through Evaluation: Part VII - E-Learning Design - Flowcharting and Storyboarding Flowcharting (using a tool like Microsoft Visio) is critical to designing the sequencing logic you will apply to online information and e-Learning...
Training E-Learning Strategies Part VI
From Analysis Through Evaluation: Part VI - Instructional Design Basics So, you've decided to develop some e-Learning content from scratch or convert existing training materials for online consumption. Here are some instructional design basics you'll need to know...
Training E-Learning Strategies Part V
From Analysis Through Evaluation: Part V - Choose Your Weapon In the previous article, we discussed the importance of developing an audience profile that will help ensure that the chosen e-Learning solution will meet their needs...
Training E-Learning Strategies Part IV
From Analysis Through Evaluation: Part IV - Survey the Troops (aka Identifying the Audience) Knowing the audience means determining who is ultimately going to benefit from your e-Learning initiative. This is important because your audience must remain the primary focus of your overall strategy...
Training E-Learning Strategies Part IIIb
From Analysis Through Evaluation: Part IIIb – “Prepare the Battle Plan.” Once you have defined the business need, the next step in planning your e-Learning project is to give the initiative substance and structure that others can relate to. This is accomplished by setting a project goal and objectives...
Training E-Learning Strategies Part I
From Analysis through Evaluation: Part I – “Cover Me, I'm Going In!” As training and development professionals, you know adult learning theories, instructional design, interpersonal and group dynamics, and how to implement career learning paths...
Training E-Learning Strategies Part II
From Analysis Through Evaluation: Part II - “Deliver the Payload.” The training, human resources, information technology, and finance departments have all bought into the e-Learning promise of cost savings, scalability, and on-demand training. Now what?...
Training E-Learning Strategies Part IIIa
From Analysis Through Evaluation: Part IIIa – “Prepare the Battle Plan.” The difference between a failed e-Learning project and one that runs smoothly, meets all objectives, and accomplishes its goals is the level of planning that takes place at the onset...
Case Studies
Training Call Center Training Program
In January 2011, Apex Performance Solutions was contacted by its consultative partner, Creating Effective Organizations (CEO), with an opportunity to completely re-design and develop a multi-week call center training program for a leading accounting and payroll software company.
Training OEM Business Academy
Maximizing ROI through Project Management Offices (PMO):In June 2008, Microsoft OEM Operations set out to create an online learning and certification portal called the OEM Business Academy, which is intended to provide its OEM customers and support teams with best practices and knowledge that maximizes the business relationship for both parties.
Software QA Process Improvement & Cost Savings
In 2009, the world’s leading software company requested that Apex develop and enact Software Quality Assurance process improvements for reducing costs and improving the quality of its existing outsourced software testing processes.
Strategic Consulting SharePoint™ Design : Best Practices
Microsoft SharePoint™ is a robust web-based software product used for collaboration, file sharing, and online information publishing. The following best practices and lists will help keep your SharePoint sites efficient and organized.
Project Management UK Healthcare – Training Team Management
Maximizing ROI through Project Management Offices (PMO): Prior to joining Apex, Corey Shamley was brought onto the Global Training team. He coordinated with key sponsors and executive leadership to establish a training team PMO. Training efforts were to be conducted over several years, and it was important that all content and documentation would be easy to consume and update.
Project Management Using Online Surveys
Managing Virtual Project Teams: Using Online Surveys. During the course of managing a project, there will come a time - usually during the Initiating and/or Closing phases - when you will need to design and deliver some type of survey.